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Services
General Services
Pegasus Health
https://www.pegasus.health.nz/
Christchurch City Council
Coping after a traumatic event and supporting your kids after a traumatic event (resources available in multiple languages).
www.health.govt.nz
Emergency Services
Please referrer to the helplines at the bottom of this Resource page
Community Support Services
Community Law
Community Law Canterbury is a not-for-profit organisation that works to reduce and remove barriers to the law. by providing accessible, quality legal help to people in Canterbury and the West Coast, who face barriers in accessing justice. Community Law Canterbury offers a general legal advice service, information services, specialist advice, and education services, as well as advice from a lawyer who is experienced in particular areas of law. Including family, employment, ACC, voluntary sector & youth.
Drop-in services (multiple drop-in centers)
Saturday mornings and Monday, Tuesday and Thursday evenings
www.canlaw.org.nz
Food Banks
List of food banks in Christchurch: www.cinch.org.nz/categories/a-z/f/1108/entries
Mental Health Services
Salvation army
Since 1883, The Salvation Army has fought poverty and social and spiritual distress in New Zealand. Salvation army has help more than 120,000 families and individuals in need each year, with budgeting advice, food and clothing assistance, life skills programmes and other comfort and support.
Christchurch City Mission
The Christchurch City Mission was born in 1929 when a few caring volunteers handed out bowls of stew to 19 unemployed men. Today the Mission’s Foodbank provides tens of thousands of meals every year, we offer emergency accommodation for men and women with nowhere else to go, we run day programmes for men and women to lift their life and work skills, as well as host a residential detox unit for people trying to quit alcohol or drugs, we employ social workers, addiction counsellors and a budget adviser, we also have an onsite medical unit. Christchurch City Mission provides Food Bank, support with homelessness and housing, alcohol and drug addiction, learning and development, social enterprises, community support, Op shops, back to school, community Connectors, day programmes, financial mentors and community development
Monday to Friday 8:30am - 5pm
If you need urgent support around Food / Housing / Addiction - please call 0800 787855.
Victim Support
Get information and support if you have been affected by a crime.
Comcare Trust
Comcare Trust is an innovative, forward thinking organisation that:
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Is Recovery focused and builds on people’s strengths
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Delivers positive results for people and their families to live well in the community
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Takes a practical approach, doing what is necessary to assist people to overcome the barriers to independence and moving forward
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Offers services and supports known to have significant impact on wellbeing such as:
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Personal support and relationships
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Housing
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Employment
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Physical health
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The Loft
The Loft is a new way for the people of Canterbury to access a wide range of health and wellbeing services. Located on the first floor of the Eastgate Shopping Centre in Christchurch’s eastern suburbs, The Loft is a purpose-built space that is home to a broad range of social and community services which operate alongside an Integrated Family Health Centre; this makes it unique in New Zealand.
The Loft exists to support the safety and overall wellbeing of children, young people and their families. Here you can more easily access support from multiple services, working together in one shared space.
Health & Wellbeing
General
ACC
Our no-fault scheme covers everyone in New Zealand if you're injured in an accident. The scheme covers children, beneficiaries, students, if you’re working, unemployed or retired. It also includes visitors to New Zealand if they're injured while they're here. Whether you've been injured in the Christchurch attacks or have lost a loved one, we're here to help. We'll work with you and your family to make sure you get the help you need - whether you live in New Zealand or overseas.Support available: If you have been injured, for families who have lost a loved one, Ongoing support for children in New Zealand, paying for loss of income.
Monday to Friday 8:30am - 5pm
0800 101 996 / +64 7859 8678
christchurchresponse@acc.co.nz
ACC Christchurch branch: BNZ Centre, Level 2 101-111 Cashel St Christchurch.
www.acc.co.nz/newsroom/stories/support-available-to-victims-of-christchurch-terror-attack
Kiwiable Leisure Card
It aims to help reduce the cost of participating in recreation, sport and leisure for people with disabilities.
Delta Community Support Trust
Through dedicated staff and volunteers, thousands of people have been supported by and/or involved in Delta over the years, making a significant difference to their experience of community life.
https://www.deltatrust.org.nz/
Aranui Community Trust
Addington Community Trust
https://addington.org.nz/wordpress/
Waltham Community Trust
Waltham Cottage is a registered charitable trust operating from a Christchurch City Council owned preperty.
A Safe Place
A place to access other community members, share resources, develop friendships, access to friendly, professional staff for advocacy, coaching, guidance and referrals
Opportunities
We provide opportunities to participate in small groups such as ukulele, Qi Gong, falls prevention, playgroup and weekly community lunches.
https://www.walthamcottage.org.nz/
Shirley Community Trust
We build community in Shirley through projects and events that give opportunities for people to interact, form relationships, share experiences and develop capacity and resilience.
https://shirleycommunitytrust.org.nz/
Linwood Avenue Community Corner Trust
The Linwood Avenue Community Corner Trust aims to provide a welcoming space where people of all ages from the local communities of Linwood, Bromley, and Woolston can gather to enjoy fellowship and recreation. Through running outreach programmes and activities at a low cost, the trust aims to engage with, and improve the quality of life for people from the local community.
Elderly
Age Concerns
Age Concern New Zealand is a charity dedicated to people over 65, their friends, and whānau.
We promote dignity, wellbeing, equity and respect and provide expert information and support services in response to older people's needs.
https://www.ageconcern.org.nz/
Delta Community Support Trust
Through dedicated staff and volunteers, thousands of people have been supported by and/or involved in Delta over the years, making a significant difference to their experience of community life.
https://www.deltatrust.org.nz/
Step Ahead Trust
Step Ahead is a place of acceptance and well-being for those with mental health issues in Canterbury.
Te Ara ki Mua, hē wāhi whakaae, whakamana, whakaora ōu whānau e mauiui hinengaro ai
Senior Net
Senior Net provides a community learning network that supports and motivates people to confidently use technology in their everyday lives.
Email: info@seniornet.nz
Website: www.seniornet.nz
St. Luke's Centre Inc
It is a friendly social club for people who experience the effects of mental illness. Activities include board games, arts group and crafts and music.
Telephone: 033669159
Email: stlukescentrechch@gmail.com
Website: www.stlukescentre.org.nz
Men
Menz Shed
We are often asked what a Men’s Shed (hereafter simply referred to as a “shed”) is, and the answer can be long! But to put it in a rather large nutshell, a shed brings men together in one community space to share their skills, have a laugh, and work on practical tasks individually (personal projects) or as a group (for the shed or community).
Te Whare Taonga I Nga Iwi Katoa
Provides a wide variety of activities and services for community building. It includes Linwood Men's Shed, Garde Group, Share and Sew, Community Gardens and more.
Telephone: 03981 5594
Email: linwoodresource@accd.org.nz
Women
Bike Lessons
For former refugee and migrant women.
Run by women, for women.
Location: Addington School
Thursdays 2nd Feb – 30th Mar 2023
5-7pm - come when you can.
Lessons are FREE.
Bikes & helmets provided.
bikebridge.christchurch@gmail.com
Women's Centre
To provide a safe, welcoming, women's-only environment.
To offer confidential, non-judgemental support, referral and access to resources.
To affirm women and support them in making choices in their lives.
To maintain and encourage feminist ideals for the Centre.
To work towards social change for the benefit of all women.
To educate and inform the community about issues affecting women.
To promote personal growth, self-determination and autonomy for all women.
Muslim
Muslim Wellbeing Ōtautahi (Purapura Whetu Trust)
Our team provides culturally appropriate, multilingual support for families in the Muslim community. We provide a confidential and non-judgmental service focused on the individual needs of each client. Our team empower people in their daily lives, advocate for their needs and are able connect them with relevant agencies if required. Our mobile team will provide support to the Muslim community in the Canterbury area in their home and/or the community. We understand that each situation is unique, so we tailor the support to suit you. Holistic care, treatment and wellness plans Practical daily living, household management and developing routines Identifying your goals and supporting you with the steps to achieve them Pursuing a healthy lifestyle, including physical activity and healthy eating Finding training, study, and job opportunities including support with applications Relationship building with friends and family Connection with the community Access to social, legal and community services Advocacy with social, legal and community services. All ages. Multilingual. Free Service.
Monday to Friday
8:30am-4:30pm
166 St Asaph Street, Christchurch
An-Noor Childcare Centre
Education and care for Muslim and non Muslim children.The curriculum is based on Te Whāriki, the early childhood. Additional Optional Services: one-to-one weekly pre-writing, pre-reading, math, Arabic and Qura’n lessons. Door to door pick-up and drop-off service curriculum, and Islamic beliefs. It is informed by assessment, planning and evaluation, that demonstrates an understanding of children’s learning, their interests, whānau and life context. one-to-one weekly pre-writing, pre-reading, math, Arabic and Qura’n lessons. Door to door pick-up and drop-off service.5 and under English, Arabic and Te Reo Maori. Open: 8.15am- 5pm Monday-Friday, with holiday programmes available for older children to support our families (dependant on demand)We are able to accommodate both pricing plan enrolments set on minimum hours, as well as per hour bookings to allow flexibility with days and hours.
48 Springs Road, Hornby, Christchurch 8042
https://www.facebook.com/AnNurEarlyChildhoodEducationAndCareCentre/about/?ref=page_internal
UCMUSA - University of Canterbury Muslim Student Association
The running and maintaining of the university Musallah. Events for uni students. Voice of Muslim students at the university of canterbury35-37 Creyke Road, Ilam, Christchurch 8041UC Muslim Students Association – Ukhwah | Da'wah | Tarbiyah (home.blog)
Nawwawi Centre
Nawawi Center is a Muslim grassroots registered charity founded in 2008 that develops and provides programmes to nurture confident, balanced youth with a strong rooted New Zealand Muslim Identity. These programmes intertwine spirituality, education, culture, mental health and society and are provided in safe, caring, and positive environments for youth. Over the years, we have run events and projects ranging from educational workshops, camps and retreats to community festivals.
Sakina Trust
Sakinah Community Trust believes Muslim women can be active agents of change. Women in the Muslim community have played a vital role in contributing to its development, security and progress; their talents and skills should be harnessed. There are many women in the Muslim community with great ideas and abilities to plan and deliver projects that will work towards the well-being and spiritual development of the Muslim community and the wider society." Sakinah Community Trust is well placed to bridge the gap between those most directly impacted by the attacks and those from the wider community that have wanted to offer their energies, donations, and aroha in response. Sakinah Community Trust aims to connect the various separate entities into a whole piece.
Kiwi Muslim Directory
The Kiwi Muslim Directory is the only Muslim information portal in New Zealand published its 1st edition in 2009, a common platform to reach people from more than 42 ethnicity. The directory is acknowledged by the Federation of Islamic Association of NZ, (which is a Federation of several regional New Zealand Muslim Associations) and other organisations as a useful resource for the community. Every year 7500 copies are printed and distributed. Today we are happy to say most of the Muslims in NZ are using Kiwi Muslim Directory.
https://muslimdirectory.co.nz/
The federation of the Islamic Associations of New Zealand (FIANZ)
FIANZ is an apex body guiding the New Zealand Muslims in the promotion of religious, social, educational, cultural and economic activities in accordance with the principles of Islam as enshrined in the Holy Qur’an and the Sunnah. FIANZ endeavours to build better understanding between the Muslim community and the various ethnic and religious communities in New Zealand so as to live harmoniously and cohesively for better life for all.
Parents/Young Children
Plunketline 24/7
Plunket nurse health concerns for 0-5 years old. 24 hours.
0800 933 922
Clothed in Love
Clothed in Love helps families in need by blessing them with free good quality preloved or new clothing for their children.
In all we do, in every step, the heart and hands who help with Clothed in Love carry joy and a love for blessing those who may need a little support in this season.
https://www.clothedinlove.org.nz/
Flourish Charity Op Shop is a second hand shop that supports the work of Pregnancy Choice Christchurch. We sell mostly women’s clothing, baby/children clothing, nursery items, linen, bric a brac, furniture and more.
https://www.pregnancychoice.org.nz/pccch
Yellow Brick Road
We offer families/whānau and those close to someone with a mental illness a Fieldworker service that provides information, education, advocacy, family peer support, Family Connections Programme (BPD/Emotional Dysregulation), Children Understanding Mental Illness Programme (CUMI), Stepping Out - for women supporting someone with mental illness, Compass Programme for teenagers, WAVES Programme - for adults bereaved by suicide, and suicide bereavement wrap-around support.
Telephone: 03 366 9284
Email: helen.mcleod@sfnz.org.nz
Website: www.yellowbrickroad.org.nz
Adventure Specialist Trust
Adventure Specialties Trust provides a range of outdoor programmes in adventure therapy with youth, families and specialist groups; youth development and outdoor education. In most circumstances we provide our services to people who are already engaged with a school, a community agency or other services.
Telephone: 033484547
Email: chch@adventurespecialties.co.nz
Website: www.adventurespecialties.co.nz
Kiwi Family Trust
The key purpose of the organisation is to 'help people to help themselves'. Programmes include: Personal development, parenting and clear communication programmes, life coaching, one-on-one mentoring, family support, youth camps and activities etc.
Telephone: 039638040
Email: office@kiwifamilytrust.org
Website: www.kiwifamilytrust.org
Skylight Trust
Skylight is a highly regarded national not-for-profit trust that enables children, young people, their families/whānau and friends to navigate through tough times of trauma, loss and grief. Skylight also facilitates their access to expert information, education, professional services and support. We also educate, train and support professionals, agencies and individuals who assist those dealing with trauma, loss and grief.
Telephone: 049396767
Email: info@skylight.org.nz
Website: www.skylight.org.nz
Familial Trust
We provide a variety of services, free of charge to anyone affected by a loved one's addiction. This ranges from one on one counselling, peer support, educational groups and youth programmes.
Telephone: 039811093
Email: info@familialtrust.org
Website: www.familialtrust.org
Manu Ka Rere (Formally known as Community Youth Mental Health Service)
A free service for young people aged 13-24 who are seeking support with their wellbeing. We offer face to face counselling sessions, group work therapy, education and other activities.
03 281 7616
Child Adolescent and Family (CAF) Service Access Team, CDHB
The aim is for every child, young person and their family whatever the circumstance, to get the right service at the right time.
298 Youth Health
Free medical and counselling services for those aged 10-24 years old.
03 943 9298
Big Brothers, Big Sisters
Community-Based Mentoring
Community-based Mentoring is the traditional Big Brothers Big Sisters relationship. It happens after school or on the weekend, depending on what works best for you as the mentor.
It’s all about the volunteer mentor and young person spending time together doing things you both enjoy - one to three hours, once a week, for one year.
School-Based Mentoring
Mentors go to the school once a week and take the young person out of class for an hour and stay on school grounds.
Many of our mentors spend time with their young person in the school library, staff room, kitchen or playground, depending on the school and the weather! Typically it is the same time and day each week. Most schools prefer it to be either late morning or in the afternoon so that the young person doesn't miss core subjects which are done first thing in the morning.
Financial/Employment
Volunteering Canterbury
Supports with recruitment and training of volunteers for non-profit or community organizations, for either long-term or a particular project.
Telephone: 033662442
Email: office@volcan.org.nz
Website: www.volcan.org.nz
Kiwi Family Trust
The key purpose of the organisation is to 'help people to help themselves'. Programmes include: Personal development, parenting and clear communication programmes, life coaching, one-on-one mentoring, family support, youth camps and activities etc.
Telephone: 039638040
Email: office@kiwifamilytrust.org
Website: www.kiwifamilytrust.org
Catapult Employment Services
It is a free supported employment service for both employers and jobseekers. Catapult supports jobseekers to obtain suitable, long term employment. We work with clients who have health issues or barriers to obtaining employment, or who are having significant difficulties in obtaining employment.
Telephone: 033657005
Email: admin@ces.org.nz
Website: www.catapultemployment.org.nz
Workbridge
Workbridge is a free specialist nationwide employment service that works with people with all types of disability, injury or illness to assist them into paid employment. This includes assisting you to set your work goals, building your job search skills (such as applying for jobs, interview skills, developing a curriculum vitae) and matching your abilities to employment opportunities.
Telephone: 0508858858
Email: christchurch@workbridge.co.nz
Website: www.workbridge.co.nz
Christchurch Budgeting Services
Our vision is communities where everyone is financially literate and has the ability to independently manage their own financial future and lives with pride for themselves and their families.
• A non-judgemental, empathic service that respects your needs and independence.
• Practical tools that you can use to manage your own finances.
• Support and assistance for you to fully understand your financial situation.
• Advocacy to ensure that you are receiving all correct entitlements.
• Advocacy to ensure Creditors, Debt Collection Agencies, Landlords, Financiers, Bankers, Retailers, Employers and Government Agencies are complying with the law.
• Accessible and understandable information to ensure you clearly understand all available options and are able to accurately assess the risks and benefits relating to the choices you make.
• Assistance to prepare a financial plan and then, if you choose, support and encouragement to stick to your plan.
03 366 3422
55 Lunns Road Christchurch 8024
www.christchurchbudgetservice.co.nz
Beneficiary Advisory Service
Located in Christchurch and servicing the Canterbury area. If you’re having difficulties with Work & Income we provide information, support and advocacy.There are a number of grants that Work and Income may be able to provide if you meet the income limit (see end of this page for income limits). Work and Income maybe be able to help with the following if you are on a low income or benefit: Funeral costs, ambulance fees, bedding, car repairs, child restraints for motor vehicles or cycle helmets, clothing, drivers license, dental treatment, electricity, gas or water bills, furniture, glasses, housing, identification document fees, laser therapy for removal of birthmarks, long-acting reversible contraception, repair and maintenance of onsite effluent treatment systems, school uniform & costs, wigs and hair pices, solo parents experiencing family violence, telephone installation, tenancy tribunal fees, vasectomies and termination of pregnancies, medical treatment and whiteware.
Monday to Friday. Closed public holidays.
9:30am-2:00pm
03 379 8787
Christchurch Community House, 301 Tuam St, Christchurch Central 8011
Mayor's Welfare Fund
The fund works with other helping agencies in the city and can provide assistance on a one-off basis where real need can be shown. The fund is a last resort measure when people have exhausted other appropriate sources such as Work and Income New Zealand (WINZ). The Mayor's Welfare Fund is only available for Christchurch City residents. As every applicant's circumstances are unique and the criteria for different categories of assistance varies. Applicants need to contact the Mayor's Welfare Administrator. The fund has a limited amount of funding categories with which it can assist applicants and criteria on levels of assistance apply. The Mayor's Welfare Fund can only assist once in a twelve-month period. School principals may apply on behalf of students to the Mayor's Welfare Fund's Child Enrichment Fund for grants to help students participate in extra-curricular activities they would otherwise miss out on due to exceptional circumstances of severe hardship.
Civic Offices, 53 Hereford Street
www.ccc.govt.nz/culture-and-community/community-funding/mayors-welfare-fund
NZ Government - Disability Allowance
If you or a family member has a disability that is likely to continue for at least 6 months, Work and Income may be able to help with costs such as ongoing visits to the doctor, medicines, medical alarms, medical alert bracelets, and travel. You do not have to be on a benefit to qualify for a Disability Allowance. Find out what you can get, if you can get it, how to apply, and how to let Work and Income know if your costs change.Disability Allowance | New Zealand Government
Variety: Kiwi Kid Sponsorship
Variety provides tailored, flexible support to children and young people experiencing financial hardship throughout NZKiwi Kid Sponsorship matches a child to an individual sponsor who provides $450 per year, per child.Apr-17Information for Caregivers, School Champions and Referrers
Manawanui
Manawanui is New Zealand’s expert in supporting people with self-directed disability funding options and the leading host provider of Individualised Funding (IF).
With IF, you are allocated support hours which are then calculated to an annual budget. You choose how you spend it, and the people you employ to support you. Our team can help you develop a service plan which fits your needs.
Education
Islamic Educational Resources
Qura Curriculum Books
Alhamdulillah FIANZ is pleased to introduce the first national Islamic learning resource for children.
Please download from the link below:
https://fianz.com/…/QURA-CURRICULUM-BOOK-1-FIANZ…
It is our objective to provide every Muslim parent, all madrasahs and after-school programmes with free, carefully planned and structured Islamic learning which is contextualized for Aotearoa New Zealand. We want to provide this to each and every Muslim child in NZ.
You can view QURA Curriculum Textbook 1- suitable for Ages 5-7 in flip-book format here: https://heyzine.com/flip-book/3745eac0f1.html
The Qura Curriculum Series has 10 textbooks for ages 5 to 15. We shall gradually be releasing the whole series.
Each Qura Curriculum textbook covers the knowledge and understanding for the appropriate age cohort. The textbook has a similar pedagogic approach to that which our children are currently experiencing at their own school. There has been significant planning, research, development and refinement over the last 20 years to arrive at this integrated and inclusive Islamic curriculum. The complete curriculum has also been checked and approved by our Ulema.
Each book covers approximately 40 weeks of learning, coinciding with the duration of the school year. The lessons are interactive, inquiry-based and self-paced. Parents and teachers are also involved in the learning process. The curriculum covers all the essential aspects of Islamic learning that is expected of the age group. The key focus is on ensuring that our children have a strong foundation in our deen as they grow up.
If you would like to receive future copies of this Qura Series, please complete the form here: https://forms.gle/KULnVbCv6cDntnq48
Youth
Mana Ake
Mana Ake provides support to children in Canterbury, in years 1-8 at school, promoting wellbeing and positive mental health. We can support children at school and at home and provide advice, guidance and workshops for parents, whānau and teachers. Primary School ages.
Social Workers in School (SWiS)
Social workers work with the most at-risk children, their families or whānau and schools to develop plans to improve their safety, wellbeing and educational outcomes. This family or whānau involvement is also vital to achieving long term successful outcomes. SWiS social workers are employed by NGOs, not the school, but they work in partnership with school staff as part of the school community.SWiS is a primary and intermediate school-based community social work service for at-risk children to improve their safety, wellbeing and educational outcomes.SWiS social workers work primarily with children or tamariki in years one to eight (ages 5 -12).
03 332 2541
christchurch@standforchildren.org.nz
23 Glenelg Spur Hillsborough, Christchurch 8022
School Counsellors (High School)
Helping students to explore their difficulties and concerns, and to develop their capabilities and resilience within the high school space. Contact via locally attended high school. School Contacts: Principal, Deputy Principal, Special Education Needs Coordinator (SENCO), Year Dean, Youth Worker. Contact via locally attended primary, intermediate or high school.
Public Health Nurse
Support children, young people and their families across schools in Canterbury with nurses based at some rural facilities.
Adult
PEETO English Language College
Service include ESOL course, CV preparation, pre-employment training, employment referrals, interview skills and cultural orientation programmes.
Telephone: 033432890
Email: info@peeto.ac.nz
Website: www.peeto.ac.nz
Hagley College
Hagley College, previously has a long history of providing extensive adult education and night class programmes later in the day to allow for learners to study after work.
Leading the way in Adult Education
Hagley College have led the way in adult education and night classes over the last few decades. With their wide range of course options and flexibility they have often been the preferred choice for many wanting to learn more, or simply to indulge a bit more in a hobby or passion.
The After 3 programme has been continually looking at adapting to the needs of adults seeking educational opportunities. Classes run over the course of the year from Monday to Thursday.
https://www.hagley.school.nz/adult-education/
English Language Partners
Kia ora,
Do you want to learn English?
We teach people from many different countries and cultures.
We offer a wide range of courses online, in class, for work and with home tutors.
Helplines
1737
Whatever it is, we’re here. Free call or free text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor or talk to a peer support worker. Our service is completely free. We offer brief 1:1 counselling support where we focus on one or two key things you need support for. Find out more about the service 1737 provides. We recruit to be a culturally diverse team. We mainly provide support in English but there may be cases where we can connect you with someone from your language of origin.
Call or Text 1737
Healthline
For general health advice and information. Available 24 hours a day, 7 days a week. They can arrange to talk with you in your language - when your call is answered, say you'd like an interpreter and the language you’d like to speak in. They can also engage with the NZ Relay Services and support you if you are Deaf, hearing impaired, Deafblind or speech impaired. Note that NZ Relay Services are only available for limited hours. Phone calls are free – including from a mobile phone.
0800 611 116
https://www.health.govt.nz/your-health/services-and-support/health-care-services/healthline
Youthline
Youthline is here to support all young people - this includes young people who are struggling (with their mental health or other issues), as well as young people who want to learn, grow and give back to their community. Youthline offers a free 24/7 Helpline service (text, phone, webchat & email), free face-to-face counselling services, youth mentoring, programs in schools and communities to help people grow and develop.
0800 376 633
Alcohol Drug Helpline
Brief description of service: 24 hours a day, 7 days a week, to speak with a trained counsellor. All calls are free and confidential. The Alcohol Drug Helpline provides friendly, non-judgmental, professional help and advice. If you are concerned about your own drinking or drug taking we can assist with information, insight and support. If you are a family/whānau member, friend or professional concerned about someone else we can help you develop strategies for yourself and the other person.
0800 787 797
www.alcoholdrughelp.org.nz/helpline/
Lifeline
Confidential support – 24 hours a day, 7 days a week. Whatever the issue, we’re here to listen. We’re committed to providing a safe, effective and confidential service to support the emotional and mental wellbeing of our callers and communities. Calls and text messages are answered by qualified counsellors and highly trained volunteers. Volunteer counsellors undergo world class counselling training and supervision, providing a caring and professional service to a wide range of people in need. They deal with many kinds of issues including psychological and emotional distress, financial and work issues, marriage and family problems and with callers who are lonely, ill, depressed or the victims of violence or abuse.
0800 543 354
Suicide Crisis Helpline
Free, nationwide service available 24 hours a day, 7 days a week and is operated by highly trained and experienced telephone counsellors who have undergone advanced suicide prevention training.
0508 828 865 (0508 TAUTOKO)
www.lifeline.org.nz/services/suicide-crisis-helpline
Kidsline
Has joined Whatsup
0800 543 754
www.lifeline.org.nz/services/kidsline
Whatsup
It’s free, available across Aotearoa and open 7 days a week/365 days a year including public holidays. Phone: Mon-Sun 11am-11pm. Webchat: Mon-Sun 11am-10.30pm. All conversations are confidential so you won’t get in trouble or judged for saying anything. We’re trained counsellors. You can speak with a women or man counsellor and if you have spoken with a counsellor before you can ask to speak to the same person if you want.
0800 942 8787
Depression Helpline (Available 24/7)
When we are anxious or depressed it can change the way we think, feel and act. Dealing with tough times can be hard but you’re not alone. Take a small step by getting ideas or support on how to take care of yourself and others. Various articles, self-test and stories available on the website.
Call 0800 111 757 or Text 4202
Anxiety helpline (Available 24/7)
Our Helpline gives vital support to people of any age who experience all forms of anxiety, including Panic Attacks, Phobias and Obsessive Compulsive Disorders and to family or friends supporting someone with anxiety. If you're feeling anxious and would like to talk to someone about anxiety or would like to seek advice for a friend or family member - you can phone our free 24/7 Anxiety Helpline wherever you are in Aotearoa. Wāea mai ki a mātau. Give us a call.
0800 269 4389 (0800 ANXIETY)